Privacy Policy

Gutters Plus Soffit and Fascia ("we," "us," or "our") is committed to protecting your privacy. This policy explains what personal information we collect through our website at guttersplusfl.com, how we use it, and the choices you have. This policy applies to information collected online through our site and contact forms.

What information we collect

We may collect the following types of information:

• Contact and quote request information: When you submit our contact or quote request form, we may collect your name, phone number, email address, service address, the type of service you need, and any message you choose to provide.
• Communications: If you call or email us directly, we may keep a record of your contact details and the content of our correspondence to respond to your inquiry and provide service.
• Website usage data: We use Google Analytics to collect anonymous information about how visitors use our site, such as pages viewed, general location (city/region), browser type, and device information. This helps us understand site traffic and improve our website.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

How we use your information

We use the information we collect to:

• Respond to your quote requests, questions, and service inquiries
• Schedule appointments and provide gutter, soffit, fascia, and related services
• Communicate with you about your project, including follow-up calls or emails
• Improve our website and understand how visitors find and use our services
• Comply with legal obligations and protect our business and customers

We do not sell your personal information. We do not use your information for unrelated marketing without your consent.

Who we share information with

We may share your information only in these limited circumstances:

• Within our business: Information you submit may be accessed by Andrue Griffin and authorized team members who need it to respond to your request or perform work at your property.
• Service providers: We use trusted third parties to help operate our business, such as email hosting providers (to deliver form submissions to us) and Google Analytics (to measure website traffic). These providers process data on our behalf and are expected to protect it.
• Legal requirements: We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect rights, safety, or property.

We do not share your personal information with third parties for their own marketing purposes.

Your choices

• Providing information: You choose what to include when you contact us. Name and phone number are required on our online form so we can respond; email, address, and other fields are optional unless needed to schedule service.
• Analytics cookies: Google Analytics may use cookies and similar technologies. You can limit tracking through your browser settings, browser extensions, or Google's opt-out tools at tools.google.com/dlpage/gaoptout.
• Marketing communications: If we contact you about services you requested, you may ask us to stop follow-up communications at any time.

How we protect your information

We take reasonable steps to protect personal information from unauthorized access, loss, or misuse. Form submissions are transmitted securely over HTTPS. Email and business records are kept on systems with access limited to authorized personnel. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.

Access, correction, and deletion

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of information we no longer need for business or legal purposes. To make a request, contact us using the information below. We will respond within a reasonable time and may need to verify your identity before fulfilling certain requests.

Data retention

We keep contact and project information for as long as needed to provide services, maintain business records, resolve disputes, and meet legal or tax requirements. Website analytics data is retained according to Google Analytics settings and our internal review practices.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date above. We encourage you to review this page periodically.

Contact us

If you have questions about this privacy policy or how we handle your personal information, please contact: